Terms of Service

Aido Terms of Service

Effective Date: April 19, 2026 · Last Revised: November 10, 2026 (plan usage limits, the yearly plan free trial, Speak to add, Voice notes and new AI providers)

Article 1 (Purpose)

These Terms of Service govern the rights, obligations, and responsibilities between RedBand (hereinafter "Company") and users in relation to the use of "Aido" (hereinafter "Service"), an AI-powered social to-do management service provided by the Company.

Article 2 (Definitions)

The definitions of terms used in these Terms are as follows:

1. "Service": Refers to the Aido application and all associated features provided by the Company.
2. "Member": Refers to a person who has agreed to these Terms, completed registration, and uses the Service.
3. "Content": Refers to all information created by Members within the Service, including to-dos, memos, to-do comments, nudge messages, Cheer messages, and names (nicknames) and profile images.
4. "Paid Service": Refers to features offered by the Company on a paid basis, such as the Pro subscription. In the app, the Pro subscription is shown as "Aido Premium" (Premium).
5. "Social Login": Refers to registration and login through third-party authentication services such as Google, Kakao, Naver, and Apple.
6. "Subscription": Refers to a paid service agreement that auto-renews on a periodic basis.
7. "AI Features": Refers to features utilizing artificial intelligence technology, such as organizing sentences and memos into to-dos, Speak to add, Voice notes, weekly and monthly AI reports, and recurring to-do suggestions.

Article 3 (Posting and Revision of Terms)

1. The Company shall post these Terms on the initial screen of the Service or a separately linked page.
2. The Company may revise these Terms within the scope permitted by applicable laws.
3. When revising the Terms, the Company shall announce the effective date and reason for revision through in-app notices or push notifications.
4. For changes unfavorable to Members, the Company shall provide at least 30 days' prior notice before the effective date and individually notify Members via email or push notification.
5. Other changes to the Terms shall be announced at least 7 days before the effective date.
6. Members who do not agree to the revised Terms may express their objection before the effective date and may terminate their service agreement.
7. For changes that are not unfavorable to Members, if a Member does not explicitly express objection by the announced effective date, the Member shall be deemed to have agreed to the revised Terms.
8. For changes unfavorable to Members, if a Member does not explicitly express consent by the effective date of the change, the Member shall be deemed to have not agreed. In such cases, either the Company or the Member may terminate the service agreement.

Article 4 (Registration and Eligibility)

1. Registration is completed when a user agrees to these Terms and the Privacy Policy and completes the registration process as prescribed by the Company.
2. The Service is available only to users aged 14 or older. Children under 14 are not permitted to register.
3. Registration may be completed via email/password or social login (Google, Kakao, Naver, Apple).
4. The Company may refuse registration or subsequently restrict use in the following cases:
   • Registration using another person's information
   • False information provided in the registration form
   • Re-registration attempts by a previously restricted user
   • Violation of applicable laws or these Terms

Article 5 (Account Management and Security)

1. Members are responsible for keeping their account information accurate and up to date.
2. Members are responsible for securely managing their login credentials and must not share them with third parties.
3. Members must immediately notify the Company if they become aware of unauthorized use of their account.
4. The Company is not responsible for any disadvantages resulting from a Member's negligent account management.
5. Sale, transfer, or lending of accounts is prohibited, and violations may result in service restriction.

Article 6 (Service Description)

The main features provided by the Company are as follows:

1. Task Management: Creating, editing, deleting, completing to-dos, setting recurring tasks, and category organization
2. Calendar and Schedule Management: Schedule management through weekly/monthly calendar views
3. AI Features: Organizing sentences and memos into to-dos, Speak to add (turning what you say into a to-do plan), Voice notes (turning long recordings into summaries, key points and to-dos), weekly and monthly AI reports (achievement analysis and personalized tips), and recurring to-do suggestions
4. Social Features: Adding friends (mutual follow-based), sharing to-dos, Nudge, Cheer, Social Digest (weekly summary of friends' activities), weekly achievement badges, and blocking and reporting users
5. Streaks: Tracking consecutive task completion records and displaying achievement status
6. Subscription Service: Premium features through the Pro plan
7. Notification Service: Automatic to-do reminders (1 hour and 10 minutes before scheduled time), morning and evening reminders, weather notifications, social notifications (friend requests, Nudge, Cheer, etc.), and billing and subscription notices (3 days before a free trial ends, 7 days before a yearly subscription renews, and before reward Premium ends). Promotional notifications, such as event and offer news, come-back reminders, streak-at-risk and lunchtime reminders, Nudge suggestions, social digests and AI recurring to-do suggestion alerts, are sent only to Members who separately opt in to promotional push notifications.
8. Personalization Settings: App icon customization (premium), dark mode, light mode, and system theme selection
9. Other features developed or provided through partnerships by the Company

Article 7 (User Obligations)

1. Members must not engage in the following activities while using the Service:
   • Stealing another person's account or registering false information
   • Interfering with the normal operation of the Service
   • Sharing inappropriate content such as profanity, hate speech, or illegal information
   • Impersonating others, or sending unwanted advertising or spam
   • Infringing on the intellectual property of the Company or third parties
   • Using the Service in ways that violate laws or public order
   • Using automated programs (bots) or other means to improperly access the Service
   • Any other activities prohibited by applicable laws and these Terms
2. If a Member violates the above obligations, the Company may restrict service use or terminate the agreement.

Article 8 (Paid Services and Payment)

1. The Company offers the following plans:

   Plan	Price	Key Benefits
   Free	Free	10 AI to-dos a month (shared by text, voice and memos), 3 voice notes a month (up to 3 minutes each), 3 Nudges and 3 Cheers a day, up to 5 friends (plus 1 for each qualifying friend invite; see Article 13-2), up to 3 categories
   Pro Monthly	KRW 3,900/month	Up to 1,000 AI to-dos a month (fair use limit), 100 voice notes a month (up to 30 minutes each), unlimited Nudges, Cheers and friends, up to 30 categories, weekly & monthly AI reports, AI recurring to-do suggestions, custom reminder times, premium app icons
   Pro Annual	KRW 29,900/year	Same benefits as Pro Monthly. A first yearly subscription may come with a 2-week free trial (Article 10)

   • Monthly counts reset at 00:00 Korea time on the 1st of each month. Adding and completing to-dos and replaying recordings are available on every plan.
   • A use isn't counted if the AI request fails, times out or returns nothing. Speak to add isn't counted if no to-dos are created; a voice note counts once if a summary or key points are created, even with no to-dos.
   • AI to-dos on Premium have a fair use limit (1,000 a month) for normal use, and the app doesn't describe them as "unlimited."

2. The above prices include VAT. Actual charges may vary due to exchange rates, taxes, or fees depending on the country and store policies.

3. Payments for Paid Services are processed through in-app purchases on the Apple App Store or Google Play Store, and charges are billed to the payment method registered with the Member's Apple ID or Google account.

4. When prices change, the Company shall provide at least 30 days' prior notice through in-app announcements and individual notifications. Members who do not agree may cancel their subscription before the next renewal.

5. Minors who wish to use Paid Services require consent from a legal guardian, and contracts made without such consent may be canceled by the legal guardian.

Article 9 (Auto-Renewable Subscription)

1. Pro subscriptions are provided on an auto-renewable basis.
2. Pro Monthly (KRW 3,900/month) and Pro Annual (KRW 29,900/year) subscriptions will automatically renew at the same price and duration unless canceled at least 24 hours before the end of the current subscription period.
3. Renewal charges will be billed to the payment method registered with the Member's Apple ID or Google account within 24 hours before the end of the subscription period.
4. Subscription management and auto-renewal cancellation can be done through the following paths:
   • iPhone and iPad: Settings > Apple Account (your name) > Subscriptions > Aido
   • Android: Google Play app > Profile > Payments & subscriptions > Subscriptions > Aido
5. Even after cancellation, Pro features remain available until the end of the already-paid subscription period.
6. The Company notifies you of the billing date by push notification and in the in-app notification center 7 days before a yearly subscription renews (if notifications are allowed on your device). Monthly subscriptions renew each month without a separate notice. You can also check the billing date and amount in your store's subscription settings.
7. The actual price and period are shown on the in-app payment screen and in the store's purchase sheet before you buy, and that amount is what you're charged.

Article 10 (Free Trial)

1. The Company may offer a 2-week free trial to Members starting a Pro Annual subscription for the first time. Apple and Google decide whether you're eligible based on your store account's subscription history, and the trial length, the billing date after the trial and the yearly price are shown on the payment screen only if you're eligible.
2. You aren't charged during the trial. Unless you cancel at least 24 hours before the trial ends, it automatically converts to a Pro Annual subscription: the yearly price shown on the payment screen is charged when the trial ends, and the subscription then renews every year under Article 9.
3. The Company notifies you of the billing date by push notification and in the in-app notification center 3 days before the trial ends (if notifications are allowed on your device). During the trial, you can see the trial end date and first billing date under Me tab > Manage subscription in the app.
4. You can cancel at any time during the trial through the paths in Article 9(4), and you won't be charged. After canceling you can usually keep using the trial until it ends, but depending on the store's policy the trial may end as soon as you cancel.
5. Each free trial can be received only once, under the store's criteria (for example, per Apple Account or Google account).

Article 11 (Cancellation and Refund)

1. Members may withdraw from a Paid Service within 7 days of the payment date. However, withdrawal is restricted in the following cases:
   • Digital content for which service use has already commenced, where the restriction on withdrawal was communicated and consented to at the time of payment
   • Cases where service use becomes impossible due to reasons attributable to the Member
2. Refunds for in-app purchases are subject to the refund policies of the payment platform (Apple App Store or Google Play Store).
   • Apple: Request a refund through Apple Support (reportaproblem.apple.com)
   • Google: Request a refund through Google Play Customer Service
3. When canceling a subscription, no pro-rated refund is provided for the current paid subscription period. The Service remains available until the end of that period.
4. If the Service is unavailable due to reasons attributable to the Company, the Company shall provide refunds or compensation in accordance with applicable laws.

Article 12 (AI Features and Disclaimer)

1. The Service uses external AI models such as Anthropic Claude, Google Gemini and OpenAI, together with your device's speech recognition (Apple or Google), to provide the following features:
   • Organizing to-dos: Extracts the title, date, time, category and other details from a sentence or memo you type and turns them into to-dos
   • Speak to add: Turns what you say into text, then into a to-do plan. Only the to-dos you check and pick are saved
   • Voice notes: Turns a long recording into text, then into a summary, key points and to-dos
   • Weekly & Monthly AI Reports: Provides task completion rates, category-based analysis, day-of-week and time-of-day pattern analysis, and personalized tips
   • Recurring to-do suggestions: Analyzes your to-do history and suggests recurring to-dos
2. AI-generated results (organized to-dos, summaries, reports, suggestions, etc.) are for reference only, and their accuracy, completeness, or suitability is not guaranteed. AI and speech recognition can mishear words, dates or times, or produce content that isn't accurate.
3. Members must review AI results before saving them or using them for final decision-making. AI features don't replace professional judgment, such as medical, legal or financial advice.
4. To provide AI features, certain data such as what you type or say and your to-do history may be transmitted to external AI services. Details are provided in the Privacy Policy.
5. The Company is not liable for damages arising from the use of AI-generated results, except in cases of willful misconduct or gross negligence.
6. From app version 1.13.0, Members must agree to AI data sharing to use AI features in the app. The notice in app 1.15.0 (November 4, 2026) covers sending data to Anthropic, Google and OpenAI and the use of Apple or Google speech recognition; data of Members who agreed only to an earlier notice is sent only to Google Gemini until they agree to the new notice. Members may decline, or withdraw consent at any time after agreeing under Me tab > Terms & policies > AI data sharing in the app; in that case only AI features become unavailable, and other features such as adding to-dos manually remain available. The data sent and how scheduled features are handled are described in the Privacy Policy.
7. The number of AI uses follows the plan limits in Article 8. To keep the Service stable, the Company may restrict abnormal use such as automated bulk requests.
8. If you find an inappropriate or wrong AI result, please let us know through Contact us in the app or by email under Article 22. The Company will review it and take the necessary steps to improve results.

Article 12-2 (Voice Notes and Recordings)

1. Voice note audio files, transcripts and summaries are stored on the Member's device and are not sent to the Company's servers. They are deleted automatically 30 days after they're created, and the Member can delete them sooner under Me tab > Recording storage in the app.
2. Because the Company can't keep or restore recordings stored only on your device, recordings lost through automatic deletion, deleting the app or losing the device can't be recovered. Save anything you want to keep as a memo or to-do.
3. When recording other people, Members must follow applicable laws, such as the Protection of Communications Secrets Act, and get consent in advance where required. Members must not use this feature for recordings that infringe on other people's rights.
4. The length of each recording and the number of uses per month follow the plan limits in Article 8.

Article 13 (Social Feature Rules)

1. Members may use social features including adding friends, sharing to-dos, Nudge, and Cheer.
2. Social features (sharing to-dos, Nudge, Cheer, etc.) are available only between mutual followers.
3. Visibility scope is determined by in-app settings, and Members are responsible for managing their own visibility settings.
4. To maintain a safe community, the Company may delete content or restrict service use for Members who violate operational policies.
5. Members must not engage in behavior that causes discomfort or harassment to other Members through social features.
6. Nudge and Cheer are subject to a 24-hour cooldown per recipient, and daily limits may apply based on the subscription plan (see Article 8).
7. Members may decline friend requests from people they don't want to connect with, or remove a friend, so that they no longer exchange to-dos, comments, or messages with that person.
8. Members who find inappropriate content or harassment may report it with Report in the app (Article 13-3), by the email in Article 22, or through Contact Us in the app. The Company reviews reports and takes necessary action without delay, such as removing the content or restricting use.

Article 13-2 (Friend Invite Rewards Program)

1. The Company operates a friend invite rewards program (the "Invite Program") that gives the inviting Member and the invited Member Premium access time for use within the Service ("Reward Premium") and other benefits when a Member invites someone to the Service.
2. How to take part: Members can share their invite link or 6-character invite code from the invite screen in the app. When the invited person accepts the invite, they become friends (mutual followers) with the inviting Member. If the inviting Member has reached their friend limit, a friend request is sent instead.
3. Rewards and conditions
   • Invited Member: Receives 7 days of Reward Premium for accepting an invite within 7 days of signing up. Members who signed up more than 7 days earlier only become friends when they accept an invite.
   • Inviting Member: Receives 7 days of Reward Premium and a friend limit increase of 1 when the invited Member completes to-dos on 2 different days within 14 days of signing up. If this condition isn't met within 14 days, no reward is given for that invite.
   • Progress and rewards received are shown in "Collect paw prints" and on the Subscription screen in the app.
4. Limits: Reward Premium an inviting Member receives through the Invite Program is capped at 30 days within any 30-day period and 90 days in total. Once a limit is reached, further Reward Premium isn't given or is given only up to the remaining limit.
5. How rewards work with paid subscriptions
   • Reward Premium unlocks the same features as a paid subscription (Pro under Article 8).
   • Reward Premium involves no payment and doesn't auto-renew. When it ends, the account returns to the free plan. No paid subscription starts automatically.
   • Reward Premium received during a paid subscription starts after the subscription ends. If Reward Premium is already in use, a new reward starts after that period ends.
   • If a Member starts a paid subscription while using Reward Premium, the remaining reward period can be used after the subscription ends. Reward Premium is unrelated to Apple or Google subscription billing and refunds.
6. Nature of rewards: Reward Premium and friend limit increases are benefits for use only within the Service. They have no cash value and can't be exchanged for cash or other goods, refunded, or transferred to another Member. No purchase is required to invite or to receive a reward. The Company does not give rewards for rating or reviewing the app or for installing other apps, and inviting is optional and not required to use the Service's core features.
7. Abuse prevention: The invited Member's reward can be received only once per device or per set of account details (verified email or social sign-in account). If an invite is accepted with a device or account details that have already received the reward, the two Members only become friends and neither the invited nor the inviting Member receives a reward. Information processed for this purpose is described in the Privacy Policy.
8. Prohibited conduct and measures: If any of the following is found, the Company may refuse to give rewards, revoke rewards already given (remaining Reward Premium time and friend limit increases), or restrict use of the Service under Article 16.
   • Receiving rewards by means that aren't normal use, such as creating fake or duplicate accounts or inviting oneself
   • Using automated programs, or buying or selling invite codes or accounts
   • Repeatedly or massively sending invite messages that recipients don't want
9. When an account is permanently deleted after the grace period under Article 16, remaining Reward Premium, friend limit increases, and invite records are deleted with it.
10. Changes and termination: The Company may change the rewards, conditions, or limits of the Invite Program, or end the Invite Program, as operationally necessary. Changes unfavorable to Members are announced in advance under Article 3. Rewards already given before a change or termination remain in place, except in the cases under paragraph 8.
11. Apple Inc. and Google LLC do not sponsor or operate the Invite Program. Please direct any questions about the Invite Program to the Company.

Article 13-3 (Blocking and Reporting)

1. Blocking: Members may block other Members. Blocking removes the friendship and any pending friend requests between the two Members, and neither can see the other's to-dos, comments, Nudges or Cheers. The blocked Member can't send the blocking Member friend requests, connect through their invite code, Nudge or Cheer them, or comment, reply or like toward them. The Company does not notify the other Member of the block.
2. Unblocking: Members may unblock at any time in the app's settings under "Blocked users." Unblocking does not restore the removed friendship; to become friends again, a new friend request is needed.
3. Reporting: Members may report another Member's profile, to-do, comment, Nudge message or Cheer message with a reason (spam or advertising, harassment or abuse, inappropriate content, impersonation, other) and may add details of up to 500 characters. The Company does not tell the reported Member about the report or who made it.
4. Handling reports: The Company reviews reports and, if a violation of these Terms or operational policies is confirmed, may take necessary action such as removing the content, issuing a warning, or restricting use or terminating the agreement under Article 16. Review time and the action taken depend on the report and the facts, and the Company does not promise a specific action or an individual reply for every report.
5. No misuse of reporting: Members must not file false reports or use the report feature to harass other Members. To prevent misuse, the Company may treat repeated reports of the same target within a short period as one report or limit the number of reports over a period, and may restrict use under Article 16 if misuse is confirmed.
6. In an emergency, such as a threat to someone's life or safety or a crime, please contact the police or other authorities in addition to reporting in the app.
7. The information processed for blocking and reporting and its retention periods are described in the Privacy Policy.

Article 14 (User Content Rights)

1. Copyright for content (to-dos, memos, etc.) created by Members within the Service belongs to the respective Member.
2. By using the Service, Members grant the Company a license to use their content to the extent necessary for providing, operating, and improving the Service. This license expires upon Member withdrawal.
3. The Company does not use Member content for purposes outside the Service or provide it to third parties, except as required by law.

Article 15 (Service Changes and Suspension)

1. The Company may change all or part of the Service as operationally or technically necessary and shall announce significant changes in advance.
2. The Company may temporarily suspend all or part of the Service for the following reasons:
   • Regular system maintenance, replacement, or malfunction
   • Force majeure such as natural disasters or national emergencies
   • Other unavoidable circumstances as reasonably determined by the Company
3. If the Service is permanently discontinued, the Company shall provide at least 30 days' prior notice to Members, and appropriate measures such as refunds shall be taken for Members using Paid Services in accordance with applicable laws.

Article 16 (Termination and Restriction of Use)

1. Members may request termination (account withdrawal) at any time through in-app settings or customer support.
2. Upon a withdrawal request, the Company applies a 30-day grace period. If the Member logs in again with the same email within the grace period, the account is automatically restored. After the grace period, personal information and content are permanently deleted.
3. The Company may restrict use or terminate the agreement after prior notice if a Member:
   • Violates obligations under these Terms
   • Interferes with the normal operation of the Service
   • Violates applicable laws
4. Upon withdrawal, personal information shall be destroyed without delay, except for information that must be retained under applicable laws and the Privacy Policy.
5. For Members who withdraw while using a paid subscription, refunds for the already-paid subscription period are subject to Article 11.

Article 17 (Intellectual Property)

1. Intellectual property rights for the Service's design, logos, software, technology, and all content provided by the Company belong to the Company or their rightful owners.
2. Members may not reproduce, distribute, modify, or create derivative works from all or part of the Service without the Company's prior written consent.

Article 18 (Liability and Limitation of Liability)

1. The Company shall compensate Members for damages caused by the Company's willful misconduct or gross negligence in accordance with applicable laws.
2. The scope of the Company's liability is limited to ordinary and direct damages incurred by the Member. Damages arising from special circumstances are compensable only if the Company knew or could have known about such circumstances.
3. The Company is not liable for damages arising from the following:
   • Force majeure or other causes beyond the Company's control
   • Service disruptions caused by reasons attributable to the Member
   • Service disruptions caused by third parties (platforms, AI services, etc.)
   • Damages arising from the Member's use of AI feature results without review
4. The Company's liability for Paid Services is capped at the amount paid by the Member for the Paid Service in the most recent 12-month period. This limitation does not apply in cases of willful misconduct or gross negligence by the Company.

Article 19 (Privacy Protection)

Matters concerning the protection of Members' personal information are governed by the separate Privacy Policy, which can be found on the initial screen of the Service or a separately linked page.

Article 20 (Dispute Resolution and Jurisdiction)

1. These Terms are governed by the laws of the Republic of Korea.
2. Lawsuits arising from disputes between the Company and Members shall be filed with the competent court under the Civil Procedure Act as the court of first instance.
3. In the event of a dispute between the Company and a Member, both parties shall negotiate in good faith to resolve the dispute.

Article 21 (Supplementary Provisions)

Matters not covered by these Terms shall be governed by applicable laws (including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act) and customary practices.

Article 22 (Business Information and Contact)

Inquiries regarding these Terms, subscriptions, and complaints may be submitted via the contact information above.

Addendum

1. These Terms of Service take effect on April 19, 2026.
2. The previous Terms of Service (effective March 13, 2026) shall cease to have effect upon the implementation of these Terms.
3. Article 2 items 3 and 4, Article 13 paragraphs 7 and 8, and Article 13-2 (Friend Invite Rewards Program) were revised or added on October 26, 2026. Article 13-2 applies from the day the friend invite feature becomes available in the Aido app (the release date of app version 1.13.0).
4. Article 6 item 4, Article 7 paragraph 1, Article 12 paragraph 6, Article 13 paragraph 8, and Article 13-3 (Blocking and Reporting) were revised or added and published in advance on October 26, 2026. They apply from the day blocking, reporting and AI data sharing consent become available in the Aido app (the release date of app version 1.13.0).
5. Article 2 item 7, Article 6 items 3 and 7, Article 8 paragraph 1, Article 9 paragraphs 4, 6 and 7, Article 10, Article 12 and Article 12-2 (Voice Notes and Recordings) were revised or added on November 10, 2026 and take effect the same day (the release date of app version 1.15.0). With this revision, the Free plan's AI to-do limit increased from 5 to 10 a month, and a fair use limit (1,000 a month) was set for AI to-dos on Premium.